Our Staff

Head of Healthwatch - Neil Bolton-Heaton

Neil is the Head of Healthwatch and holds responsibility for Healthwatch organisations.

Neil has worked across the health, social care and social enterprise sectors at both operational and strategic level. Neil is passionate about quality service experience and in ensuring voice and representation in the design, development and delivery of health and social care services. 

 07970 166645

neil.bolton-heaton@helpandcare.org.uk

Our staff

Joanna Dixon - East Berkshire Manager

Jo joined Healthwatch in 2019 and is passionate about ensuring voices from a variety of communities are heard and listened to in health and social care.

She has a background in maternity and parent education.

0300 0120184

joanna.dixon@healthwatchwam.co.uk                     

Nicholas Durman - Deputy Manager East Berkshire & Healthwatch Bracknell Forest Officer

Nick's varied career has taken him from being a soldier with the British Army for 7 years, to many years in I.T. including 10 years as front line service manager for customer services and service improvement. Nick wanted to make a difference in people's life so he’s worked with learning disabled adults and Healthwatch.

0300 0120184

nicholas.durman@healthwatchbracknellforest.co.uk 

 Shahanaz Uddin - Healthwatch Slough Officer and Communication Lead 

Shahanaz has had a variety of roles, including working in a primary school setting supporting children who have English as an additional language.

Her most rewarding role was working in a South Asian Domestic Abuse service, her main role and ethos is to support and empower and give the seldom heard a voice. She has joined our team from Healthwatch Reading where she worked as Healthwatch Officer.

0300 0120184

shahanaz.uddin@healthwatchsloughco.uk 

Ann Brosnan - Healthwatch East Berkshire Volunteering and Enter and View Lead

Ann began her career in marketing before moving into coaching and training. She then used her skills working in a residential college for teenagers with disabilities, followed by being an unpaid carer for her mother. During lockdown Ann began working with people who have complex care needs.

0300 0120184

ann.brosnan@healthwatchwam.co.uk

Catherine Williams - Healthwatch Officer & Engagement Lead, Healthwatch Royal Borough of Windsor & Maidenhead 

Catherine Williams - Catherine joined us in 2024. She already has more than eight years of Healthwatch experience. She originally joined local Healthwatch because she has enjoyed volunteering in various non-Healthwatch community roles - for more than twenty years now. She enjoys listening to people and helping make it possible for their experiences and views to make a difference.   

07739 436606

catherine.williams@healthwatchwam.co.uk