East Berkshire Accessible Information
In 2016 the Accessible Information Standard was introduced to give disabled people and people with sensory loss the legal right to receive information from the NHS and local adult social care in a format they choose, so they can understand information and can access communications support if needed.
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Healthwatch in East Berkshire (Healthwatch Windsor, Ascot and Maidenhead, Healthwatch Slough and Healthwatch Bracknell Forest) undertook a piece of work to find out if the standard is being delivered as it should be to those residents in East Berkshire who need accessible information.
This report details the results of this work, providing evidence for continuing investigation around this topic.
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