News and reports

As part of our 2024 Enter and View programme, this report provides a summary of key findings from our visits to six care homes.

Patient feedback on accessing the urgent care centre was generally good, with suggestions for improvement, including outdated street signage still directing patients to the closed walk-in centre.

Our monthly hospital visiting programme has been running since September 2023. We have spoken to 546 patients, visitors, volunteers, and staff at Frimley, Heatherwood and Wexham Park hospitals. (306 in the last 6 Months)

A summary of our Enter and View visit to Langley Haven Care Home, where we spoke to residents, relatives and staff. Our visit focused on independence and choice. We have shared with commissioners and CQC.

We are pleased to share our Healthwatch Slough Annual Report with you.

A summary of our Enter and View visit to Windmill Care Centre, where we spoke to residents, relatives and staff. Our visit focused on independence and choice. We have shared with commissioners and CQC.

This report was originally published in 2023. However we received additional substantive information from a deaf resident about failings in the provision of accessible information.

A summary of our monthly hospital visiting program which has been running since September 2023. We have spoken to 240 patients, visitors, volunteers, and staff at Frimley and Wexham Park hospitals.

This Healthwatch project and report seeks to understand the awareness, motivation, and barriers for women in communities of interest taking folic acid, asking them for their experiences and ideas to aid better understanding within the maternity system.

We wanted to hear from a variety of people from different communities, gathering insight into the health and social care experiences of residents in Slough.

Together we’re making health and social care better.
Annual Report 22/23 find out what we got up to in 2022-23 and read about our plans for the future. As always, we’ve done our best this year to put your voices at the heart of health and social care.

In 2016 the Accessible Information Standard was introduced to give disabled people and people with sensory loss the legal right to receive information from the NHS and local adult social care in a format they choose, so they can understand information and can access communications support if needed.